|Dwight’s Heating and Air recognizes that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for the site.
The site is operated by Dwight’s Heating and Air.
If you have questions or concerns regarding this statement, you should first contact our site coordinator at [email protected] or by postal mail to:
Dwight’s Heating and Air
5402 Jefferson Drive
Sachse, TX 75048
Identifying Information. In general, you can visit the Site without telling us who you are or providing any information about yourself. In some areas of the Site, we ask you to provide information that will enable us to process a service request, offer services that require registration, assist you with technical support issues, or follow up with you. Generally, Dwight’s Heating and Air requests identifying information when you:
- Register on any of our websites.
- Place a service request.
- Provide feedback to an online survey or tell us about an idea or suggestion.
- Participate in a rebate program, contest, or other promotional offers.
- Request information or files from technical support or customer service.
In these instances, Dwight’s Heating and Air will ask for your name, address, e-mail address, phone number, and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to “unsubscribe” to these mailings at any time.
What Dwight’s Heating and Air Will Do With Your Information. If you choose to give us personal information for any of the purposes above, this information is retained by Dwight’s Heating and Air and will only be used by Dwight’s Heating and Air to support your customer relationship with us. We will not add you to a mailing list or newsletter without your registration for this service. We will only contact you if further information is required from you to complete a service.
What Others May Do With Your Information. Dwight’s Heating and Air does not share, rent, or sell any personally identifying information provided through our Site (such as your name or email address) to any outside organization for use in its marketing or solicitations. From time to time, Dwight’s Heating and Air may use agents or contractors who will have access to your personal information to perform services for Dwight’s Heating and Air (such as DATABASE MAINTENANCE, FURTHER EXAMPLES); however, they are required by us to keep the information confidential and may not use it for any purpose other than to carry out the services for Dwight’s Heating and Air. In addition, Dwight’s Heating and Air may also share aggregate information about its customers and its website visitors to advertisers, business partners, and other third parties. For example, we might share that our users are x percent PC users and y percent Macintosh users. None of this information, however, will contain personal, identifying information about our users.